Organizing an event requires a lot of careful planning, but sometimes things don't go exactly as expected. That's why it's crucial to easily inform your participants about any updates, and this is where announcements comes in handy.
What are Announcements?
Think of announcements as customizable notifications. When you create an announcement, your participants receive it – whether they’re checking the event on the web platform or using the mobile event app.
Your participants will see these announcements in the notification drop-down on the event website by clicking on the bell icon button.
Mobile app users can even receive push notifications if they turn on the option in their phone settings, so no one misses important updates.
How can I create announcements?
First, click on Communications in the left sidebar of the Organizer's Tool.
Then, select Announcements from the drop-down menu, opening the Announcements page.
To create a new announcement, click on the Create announcement button in the upper right corner or in the middle of the Announcements page.
This will open the New announcement sidebar.
First, choose your recipients. You can choose between sending the announcement to all participants or only to a specific group of participants.
If you wish to select a specific group of participants, you must first create a curated list of participants. To filter and create a list of participants who will receive your announcement, utilize the Advanced search feature.
Next, enter your announcement title in the Title field.
Write your announcement text, keeping it within a maximum of 500 words, in the Message field.
Customize your text by using bold or italic formatting, and you can even include links.
You can choose to send your message instantly or schedule it for a specific time.
If you wish to schedule your announcement, click the toggle switch and select the date and time for the announcement.
Click Save or Save and schedule when you're done. Your announcement becomes a draft, allowing you to edit or delete it later.
How can I delete an announcement?
To delete an announcement, click on the 3 dots next to it on the Announcements page.
Then, select Delete announcement.
This will open the Delete announcement modal. To confirm, click on Yes, delete.
Note: Keep in mind that you can only delete announcements that are in the draft or scheduled. You can’t delete announcements that have already been sent.
How can I send an announcement?
After creating an announcement, it will either be in drafts if not scheduled, or it will have the status scheduled.
For scheduled announcements, the system sends them automatically at the specified time.
However, if the announcement is in draft, you will need to manually send it.
To send an announcement, simply click on the blue icon next to the announcement on the Announcements page.
You can also send an announcement from the Announcement info sidebar by clicking on the Send now button in the upper right corner.
