Participants are not always as proactive as organizers would want them to be and they don't accept or reject the meeting requests they receive. This can block other participants' time-slots, therefore we offer you a solution - the meeting request expiration.
Using this feature could increase the number of accepted meetings because it will prevent waiting for some participants to act on their pending meetings' status.
When a meeting request expires, it will automatically be cancelled for both participants.
How to enable it
Go to Configuration - Matchmaking Settings - Request Mode - Meeting Request Expiration.
You can define how long a request can be active by choosing one of the options available:
- 15 minutes
- 30 minutes
- 1 hour
- 6 hours
- 12 hours
- 1 day
- 3 days
- 7 days
- 10 days
In order to enable meeting expiration, the request mode has to be set to Requests have to be accepted by participants.