The organizers have the possibility to impersonate the participants and perform certain actions on their behalf.
In order to impersonate a participant, go to Participants in the organizer's tool and click on the participant you want to impersonate. The participant profile panel will be displayed. Here, click on Impersonate User.
You will be redirected to the participant's dashboard. At the top, the system will display the name of the participant you will impersonate, for the entire duration of the impersonating process.
If you want to stop impersonating process, click on Stop impersonating in the orange bar on the website.
Activities available when impersonating a user
As the event organizer, you can do the following in the participant's dashboard:
- edit their profile - click on Edit my profile, below the participant's profile photo
- edit their attendance - click on My availability
- answer the custom questions - click on Organizer questions
- add Marketplace entries - click on the Add an Opportunity on the Marketplace page
- request meetings - go to Participants list, choose the participant with whom you'd like to book a meeting and click on Request meeting
- accept meetings - go to Meetings at the top of the page, click on Pending, choose the meeting you'd like to accept and click on Accept.
- change the attendance type of the participant in hybrid events
Activities not available when impersonating a user
As the event organizer, you are not able to do the following:
- send messages to other registered participants via Conversations
- change the participant's email address
- change the participant's password
- deactivate participant's account