Invoices are issued by the b2match system when the payment status is paid or refunded.
Pro-forma invoices are issued for each payment when the payment status is pending. This status appears in the following situations:
- When the participant has not chosen a payment method yet
- When the participant has selected the payment method but did not complete the checkout
- When the participant selects payment via invoice as a payment method. In this case, the organizers have to confirm the payment and switch the payment status to paid manually.
Downloading Invoices, Pro-formas and Confirmations
The invoice can be downloaded as follows:
- by the organizer
- in Participants - Participant's profile panel - Payments - Download invoice
- in Payments - Participant's payment panel - Download invoice
- by the participant
- in participant's dashboard - Payment & Billing.