Organizers are the backbone of any successful event, handling everything from planning to execution. Within the b2match platform, organizers are assigned different roles, each with varying levels of responsibility and authority.
Understanding these roles is crucial for effective event management. This article will guide you through the different organizer roles and how to manage them within your event.
What are organizer roles?
In any event, multiple organizers work together, each taking on specific responsibilities to ensure everything runs smoothly.
The Event Owner is the organizer who originally created the event. This role carries the highest level of authority. The Event Owner is the only person who can delete the event, publish it, invite other organizers, and edit payment settings.
Note: There can only be one event owner per event.
Co-Organizers work closely with the Event Owner and have significant authority in managing the event. While they can't delete the event, they have access to all features and participant information available on the platform.
The Support Organizers have the most limited authority. Their access is restricted to the participants they support, and they don't have the full range of features available to Co-Organizers.
How can I access event organizers?
To manage your event organizers, navigate to Organizers from the left sidebar of the Organizer’s tool. This will open the Organizers page, where you can see a list of all organizers along with their roles, organization, and responsibilities.
From this page you can also invite organizers.
How can I edit organizer responsibilities?
To edit an organizer’s responsibilities, click on the Edit button next to their name.
In the Role section, you can change their role from the main organizer to a support organizer with limited authority over the event.
In the Responsibilities section, you can assign a responsibility to the organizer.
In the Support office section, you can set up a support office for your participants.
The Visibility section lets you control what the organizer can see and edit. You can grant them unrestricted visibility, allowing them to see all participants but edit only those they are responsible for, or restricted visibility, where they can only see and edit their assigned participants.
Note: Keep in mind that main organizers cannot have restricted visibility; this feature is only applicable to Support Organizers.
In the Notifications section, you can select which notifications organizers will receive in their personal email inbox Options include notifications for new registrations, pending opportunities, or attendance type changes.
In the Contacts page section, you can decide whether you want the organizer’s details to be shown on the event website's contacts’ page.
To remove an organizer, click on the Delete button next to their name. Confirm your decision by clicking on Delete again.
Where can I showcase event organizers?
To enhance communication and provide easy access to support, you can create an Organizers page on your event website. This page serves as a central hub, listing all event organizers along with their contact details.
Ticking the checkbox Show in the editing page of the organizer contact enables the display of this contact on the Organizer page. The organizers can also be grouped by country. To group them by country, select the country from the drop-down menu, after ticking the checkbox Show.
By showcasing organizers together, you ensure that participants always have access to the right contacts for any questions or issues they might encounter during the event. Learn how to add a page to your event website.
If you didn't find an answer to your questions, please get in touch with the Support Team here.