Sometimes certain unforeseen circumstances or capacity limitations require the cancellation of some registrations. While it is regrettable, being prepared to handle such scenarios is essential for ensuring a smooth and well-managed event.
In addition to adding participants to your event, another important element of effective event management is the ability to reject participant registrations when the situation calls for it.
How can I cancel participant’s registration?
Go to Participants list and click on the participant's name.
Click on Cancel Participation button.
Confirm cancellation by clicking on OK. Keep in mind that all the sessions and meetings will be canceled.
If you reject the registration of a participant who already had scheduled meetings, please be aware that these meetings will be canceled.
Once the registration is cancelled, you will see the exact date and time of the cancellation in the participant's profile overview.
In the Participants list, you will notice a Canceled tag in the Sessions column, indicating that the registration for that participant has been canceled.
Note: The cancelled participants are not visible on the Participants list on the website and cannot participate in the matchmaking.
Note: The participant whose registration you cancelled will receive an automated email notification regarding the rejected registration. However, keep in mind that the meeting partners of the cancelled participant will not receive automatic notifications about the cancellation of their scheduled meetings.
How can I revoke participant's participation?
Yes, you can revoke cancellation by clicking on the Restore participation button.
Note: Restoring a participant's participation won't restore canceled meetings.
How can I delete participant from the event?
When a participant's registration is cancelled, their name will still appear on the Participants list in the Organizer's Tool with the Canceled tag. Nevertheless, you can completely remove the participant from the Organizer's Tool, ensuring they no longer appear on the participant list.
Start by clicking on Participants on the left sidebar of the Organizer's tool to access the participant's list. Locate the participant with the Canceled tag and click on their name to open their profile overview.
You can delete the cancelled participant by clicking on Delete Participant. The participant will be removed from the Participants list of the event.
