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Help Center

Knowledge Base

Knowledge Base

Read how-to articles for all the b2match functionalities

Organizer Accounts

Creating Your Organizer Account

Logging in to Your Organizer Account

Changing Your Email Address and Password

Organizer Profile

Owner, Main Organizer and Support Organizer

Supporting Organizers

Responsibility and Support Office

Organizers Page

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Event Setup

Creating a New Event

Copying a Previous b2match Event

Event Status - Demo, Draft and Published

Community Management Platform

Configuration

Event Navigation

Event Navigation Components

Configuring Event Navigation Components

Event Information

Event Date & Time Zone

Promotion Settings

Content Snippets

Manage Domains

Organization Types

Areas of Activity

Marketplace

Marketplace Opportunity Validation

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Custom Questions

Custom Questions

Types of Custom Questions

How to Create Event Specific Terms & Conditions

Registration Settings

Registration Settings

Registering for the Event

Public or Private Registration

Activating Participants

Participants Visibility After Registration

Session Registration Rules

Test Registrations

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Agenda

Event Agenda

Setting up the Event Agenda

How to Create an Agenda Session

Session Published/Unpublished

Session Descriptions

Subscribe to Calendar

Updating Participants about Event Agenda

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1:1 Meetings & Matchmaking

Matchmaking Settings

Booking Time Frame

Request and Scheduling Modes

Meeting Rescheduling

Meeting Request Expiration

Booking Rules

Long Term Matchmaking Post-Event

b2match AI Meeting Recommender

Meetings in the Organizer Tool

Edit Meeting

Adding Participants to 1:1 Meetings

Time-slot Preferences During Registration

Manually Scheduling Meetings

Meetings in Participant's Profile

Participants Inability to Book Meetings

Booths

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Participant Types

Participant Types

Messages & Notifications

Outbox Messages

Automated Notifications

Editing Registration Notifications and Reminders

Participant Notifications

Message Templates

Message Template - Extended Matchmaking

Message Template - Join Agenda Sessions

Message Template - Your Event Agenda

Message Template - Join Matchmaking Sessions

Message Template - Booking Has Opened

Message Template - Publish Offers/Requests (Marketplace Opportunities)

Message Templates - Invitations to Join the Matchmaking

Message Templates - Invitation to participate again

Message Template - Feedback

Ensuring That Your Emails Are Delivered

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Participants

Participants List in the Organizer Tool

Advanced Search

Predefined Filters

Batch Actions

Participant's Profile Panel

How to Reserve Tables for Participants

Impersonating Participants

Add New Participant

Rejecting and Deleting Participants

Rejected and Canceled Statuses

Missing Participant

Delete Participants

Participants Online/Offline

Visibility Rules

Speakers

Participant Visibility – Typical FAQs

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Website Editor

How to Access the Website Editor

Website Editor - Customizable Pages

Website Editor - Adding Side Panels

Website Editor - Adding Contacts

How to Make Your Event Multilingual

Adding the Hero Image (Website Banner)

Adding and Editing Pages on the Website

Editing the Location Page on the Website

Theme

How to change the content of 'How it works' and 'FAQ' pages

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Feedback

Event Survey

Meeting Ratings

Analytics

b2match Tracking

Google Tag Manager

Enabling Google Analytics

Importing and Exporting Data

Importing Participants

Importing Participants From Previous Events

Importing Participants by Using Microsoft Excel

Inviting Imported Participants

The Invitation as Seen by Participants

Exporting Participant Data, Schedules and Catalogue

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Badges

Badges

Working With the Badge Editor

Badge Editor’s Menu

Badge Settings

Downloading and Printing Badges

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Ticketing & Payment Processing

Payment with b2match

Payment Settings

Invoices, Pro-Formas and Confirmations

Customizing Invoices

Adding and Editing Participant Payment

Payment as Seen by Participants

Tickets and Promotion Codes

Payment Approval

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Mobile App

b2match Entrance Check-In App

Mobile Application

Downloading the b2match App and Logging In

Meetings in the b2match App

App Menu

Booking and Rating Meetings

Editing Profile in the b2match App

Checking In With b2match

Printing Badges On-Site

Check-in With Location

Participant's List in the App

Mobile Application - Push Notifications

Mobile Application - Resources

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Virtual Events

Virtual Events Overview

Virtual Meetings

Virtual Meetings Overview in the Organiser Tool

Inviting Guests to 1:1 Virtual Meetings

Live Stage Overview

Live Stage with Streaming Provider

Live Stage with Integrated Streaming

Live streaming with Zoom

Testing Live Stage

Virtual Agenda Sessions

Integrated Video Conferencing through Daily

Recording Online Sessions

How to Add Recorded Videos to the Agenda

An Overview of Webinar Software Providers

Conversations

Long Term Matchmaking

Types of Chat on the b2match Website

GoToWebinar Integration

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Hybrid Events

Hybrid Events Overview

Meetings in Hybrid Events

Attendance Type in Hybrid Events

Limiting On-Site Attendance on Hybrid Events

Changing the Attendance After Registration in Hybrid Events

Changing the Event Type

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New b2match Version

New b2match Version Overview

Organizations in New Version of b2match

Marketplace in New Version of b2match

Eventbrite Integration (beta)

Company Representatives

Company Managers

Setting Representations and Representatives per Participant Types

Forwarding Representatives Emails

Company Representations

Exhibitors & Lead Retrieval

Company Page for Exhibitors

Lead Retrieval

Hosted Sessions

Virtual Booths

Presenting Companies

Mark Organizations as Sponsors

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